Servicing

Looking after our Valued Customers through their whole Business Journey is Paramount to our Business.

Installation

All equipment that we supply our Gas Safe engineers can provide a Full Delivery and Installation for you ensuring your equipment is set up correctly, compliantly and within your required time frame. We believe that our customers should feel safe in the knowledge their new equipment has been installed professionally.

Massey Catering Equipment take pride in the detail of all work carried out and it is for this reason that we have so many customers that remain with us over so many years. Whether it is a brand-new venture opening a new Chip shop, Restaurant or Coffee shop or a replacement piece of equipment every customer will be dealt with personally and with the upmost attention to all of their needs.

Field Services Engineering Team

At Massey Catering Equipment we have a fully trained team of experienced engineers with several members of the team over 20 years with the company. Massey Catering Equipment are able to service and repair many makes of frying range as well as other gas appliances and electrical appliances.

Our gas engineers are Gas Safe registered and fully qualified to the industry standard required by law to service frying ranges. Our customers always come first and the engineering team will resolve many issues even over the phone saving our customers time and money.

Our team of Gas Safe engineers cover services and breakdowns for our customers based all around the North and South of Ireland. We stock and carry the most commonly used spare parts and are able to supply order and supply all less common parts to all the brands of equipment that we offer.

We cover a variety of kitchen equipment both gas and electric:

  • Frying Ranges
  • Chippers
  • Peelers
  • Boilers
  • Ovens
  • Griddles & Salamander
  • Refrigeration
  • Dishwashing

We offer an Annual Service which is required by the majority of insurance companies for compliance and we believe that our Hewigo Fish Frying Ranges will operate at maximum performance if serviced and checked on a yearly basis ensuring our Range Equipment is even more cost efficient.

Comprehensive Servicing

Hewigo has always promoted regular servicing. To support this we they have produced a Service Guide available to both customers and non-customers that outlines the full Hewigo servicing process. This is a 9-point initial inspection and risk assessment and a 31-point servicing procedure.

Call our offices on 028 9261 9009 or email to info@masseycatering.com.

Massey Catering - EA
Massey Catering - Maryland
Massey Catering - PG Chips
Massey Catering - Costa
Massey Catering - SERC
Massey Catering - Chequers
Massey Catering - Pug Uglys
Massey Catering - Slims
Massey Catering - Chip Co.
Massey Catering - EDO
Massey Catering - Herrons
Massey Catering - KFC
Massey Catering - Marine Hotel
Massey Catering - John Doreys
Massey Catering - Pizza Co.